United CEO says no one will be fired for dragging incident

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I'm sure there was lots of conjecture about me personally.

According to Dao's attorney, the man suffered a concussion and a broken nose in the incident, and lost two teeth.

Mr Munoz has re-iterated his apology over the scenes on the plane on April 9 in which David Dao, a 69-year-old Kentucky physician, was left bloodied when he was dragged off the plane by Chicago airport officers who had been summoned by United employees when he wouldn't give up his seat on the apparently overbooked plane.

The statement from a United spokeswoman said the airline offered the couple a discounted hotel rate for the night, and rebooked them on a Sunday morning flight.

Amid the ongoing public relations nightmare for the airline, United Continental Holdings Inc reported sharply lower first-quarter earnings Monday but they still bested analyst expectations on several key measures. He also repeated his characterization of the incident as a "system failure", and he described the entire experience as "a true learning opportunity" and "a watershed moment for our company", the report added.

"Whether it is overbooked planes, delayed flights or sky-high fees, the laws we have now in place to protect consumers have been frequently and flagrantly ignored by airlines more concerned with profits than passengers", said Blumenthal.

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All three are still suspended pending an internal investigation into their conduct.

He was asked if the company ever considered firing anyone, including management.

He said the airline will have more to say later this month, after it finishes a review of its policies on overbooked flights.

Blumenthal, a Democrat from CT and frequent critic of the airline industry, called the removal of United flight 3411 passenger David Dao by Chicago airport police "brutal and shocking". The results are expected at the end of April.

President Scott Kirby said the company answered questions and concerns from corporate accounts, which are "largely supportive".

She declined to say who would testify for United. Munoz said he's met with the Chinese consulate to discuss the incident and has a previously planned trip to China within a few weeks.

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